Across your portfolio, the needs of operational infrastructure build-out will differ. We offer a range of services in different formats to increase operational effectiveness and reduce execution risk of your portfolio firms.
Our team can advise you on the right prioritization of needed skills, effective onboarding processes, establishing values and culture management tools, and on organizational design and agile operating models to be put in place.
We enable cost-effective scaling of your sales team by smart system integration that automates pipeline management, new customer onboarding, and can help establish compensation systems.
We provide assistance to either set up or aid your customer service and success teams, enabling customer retention, customer feedback management, service channel management and nurturing new customers.
We provide assistance to either set up or aid your customer service and success teams, enabling customer retention, customer feedback management, service channel management and nurturing new customers.
Whether it is part of your accelerator program or as a dedicated session for one of your portfolio firms, we can deliver anything from between 90min to a full day dedicated session, focused on gaining insights in frameworks and tools to establishing specific operational infrastructure components.
We offer dedicated advisory services where we guide the portfolio firm’s executive leader on developing a cost-effective roadmap for building out operational infrastructure. This includes all operational areas, as well as focuses on team skills needs and recruitment.
We embed ourselves as a temporary, yet dedicated executive leader of a portfolio firm to hands-on and with rolled up sleeves implement the needed infrastructure components that will unlock the sought-after effectiveness and efficiency to enable the next phase of growth.
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